To optimize the pricing of paid ancillary seats, we adopt a revenue management approach that optimizes over the capacity of these seats while accounting for unknown underlying model parameters. We test various models against a simulation model to assess the performance against wide-ranging input parameters. We demonstrate that using a Bayesian exponential demand model to describe the relationship between price and seats sold, combined with a Bayesian reinforcement learning approach to estimate its parameters, outperforms other approaches. By using a relatively simple demand model with a limited number of parameters, updating in a Bayesian manner, and in one step estimating demand parameters to directly use for price optimization, the model is quickly able to perform well across a wide range of demand scenarios.

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KLM Royal Dutch Airlines, The Netherlands
doi.org/10.1057/s41272-025-00523-y
Journal of Revenue and Pricing Management

Duijndam, K., Koole, G., & van der Mei, R. (2025). Bayesian reinforcement learning to optimize paid ancillary revenue in the airline industry. Journal of Revenue and Pricing Management, 24(6), 551–567. doi:10.1057/s41272-025-00523-y