Automation in driving will change the role of the drivers from actor to passive supervisor. Although the vehicle will be responsible for driving manoeuvres, drivers will need to rely on automation and understand its decisions to establish a trusting relationship between them and the vehicle. Progress has been made in conversational agents and affective machines recently. Moreover, it seems to be promising in this establishment of trust between humans and machines. We believe it is essential to investigate the use of emotional conversational agents in the automotive context to build a solid relationship between the driver and the vehicle. In this workshop, we aim at gathering researchers and industry practitioners from different fields of HCI, ML/AI, NLU and psychology to brainstorm about affective machines, empathy and conversational agent with a particular focus on human-vehicle interaction. Questions like "What would be the specificities of a multimodal and empathic agent in a car?", "How the agent could make the driver aware of the situation?"and "How to measure the trust between the user and the autonomous vehicle?"will be addressed in this workshop.

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doi.org/10.1145/3411763.3441359
2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths
Centrum Wiskunde & Informatica, Amsterdam, The Netherlands

Daher, K, Capallera, M, Lucifora, C, Casas, J, Meteier, Q, El Kamali, M, … Mugellini, E. (2021). Empathic interactions in automated vehicles #EmpathicCHI. In CHI EA: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. doi:10.1145/3411763.3441359