Does emotion influence the use of auto-suggest during smartphone typing?
Typing based interfaces are common across many mobile applications, especially messaging apps. To reduce the difficulty of typing using keyboard applications on smartphones, smartwatches with restricted space, several techniques, such as auto-complete, auto-suggest, are implemented. Although helpful, these techniques do add more cognitive load on the user. Hence beyond the importance to improve the word recommendations, it is useful to understand the pattern of use of auto-suggestions during typing. Among several factors that may influence use of auto-suggest, the role of emotion has been mostly overlooked, often due to the difficulty of unobtrusively inferring emotion. With advances in affective computing, and ability to infer user's emotional states accurately, it is imperative to investigate how auto-suggest can be guided by emotion aware decisions. In this work, we investigate correlations between user emotion and usage of auto-suggest i.e. whether users prefer to use auto-suggest in specific emotion states. We developed an Android keyboard application, which records auto-suggest usage and collects emotion self-reports from users in a 3-week in-the-wild study. Analysis of the dataset reveals relationship between user reported emotion state and use of auto-suggest. We used the data to train personalized models for predicting use of auto-suggest in specific emotion state. The model can predict use of auto-suggest with an average accuracy (AUCROC) of 82% showing the feasibility of emotion-aware auto-suggestion.
Ghosh, S, Hiware, K, Ganguly, N, Mitra, B, & De, P. (2019). Does emotion influence the use of auto-suggest during smartphone typing?. Proceedings of the 24th International Conference on Intelligent User Interfaces, 144–149. doi:10.1145/3301275.3302329