When will negotiation agents be able to represent us? The challenges and opportunities for autonomous negotiators
Computers that negotiate on our behalf hold great promise for the future and will even become indispensable in emerging application domains such as the smart grid and the Internet of Things. Much research has thus been expended to create agents that are able to negotiate in an abundance of circumstances. However, up until now, truly autonomous negotiators have rarely been deployed in real-world applications. This paper sizes up current negotiating agents and explores a number of technological, societal and ethical challenges that autonomous negotiation systems have brought about. The questions we address are: in what sense are these systems autonomous, what has been holding back their further proliferation, and is their spread something we should encourage? We relate the automated negotiation research agenda to dimensions of autonomy and distill three major themes that we believe will propel autonomous negotiation forward: accurate representation, long-term perspective, and user trust. We argue these orthogonal research directions need to be aligned and advanced in unison to sustain tangible progress in the field.
|Project||Demand response for grid-friendly quasi-autarkic energy cooperatives , Representing Users in a Negotiation (RUN): An Autonomous Negotiator Under Preference Uncertainty|
|Conference||International Joint Conference on Artificial Intelligence|
|Grant||This work was funded by the The Netherlands Organisation for Scientific Research (NWO); grant id nwo/651.001.003 - Demand response for grid-friendly quasi-autarkic energy cooperatives, This work was funded by the The Netherlands Organisation for Scientific Research (NWO); grant id nwo/639.021.751 - Representing Users in a Negotiation (RUN): An Autonomous Negotiator Under Preference Uncertainty|
Baarslag, T, Kaisers, M, Gerding, E.H, Jonker, C.M, & Gratch, J. (2017). When will negotiation agents be able to represent us? The challenges and opportunities for autonomous negotiators. In Proceedings of the Twenty-sixth International Joint Conference on Artificial Intelligence (pp. 4684–4690). doi:10.24963/ijcai.2017/653