Taylor&Francis
doi.org/10.1080/15326349.2014.956227
Stochastic Models
Stochastics

Vatamidou, E., Adan, I. J. B. F., Vlasiou, M., & Zwart, B. (2014). Corrected phase-type approximations of heavy-tailed queueing models in a Markovian environment. Stochastic Models, 30, 598–638. doi:10.1080/15326349.2014.956227