Motivated by applications in production and computer-communication systems, we study an N-queue polling system, consisting of an inner part and an outer part, and where products receive service in batches. Type-i products arrive at the outer system according to a renewal process and accumulate into a type-i batch. As soon as Di products have accumulated, the batch is forwarded to the inner system where the batch is processed. The service requirement of a type-i batch is independent of its size Di. For this model we study the problem of determining the combination of batch sizes ~D(opt) that minimizes a weighted sum of the mean waiting times. This model does not allow for an exact analysis. Therefore, we propose a simple closed-form approximation for ~D (opt), and present a numerical approach, based on the recently-proposed mean waiting-time approximation in [1]. Extensive numerical experimentation shows that the numerical approach is slightly more accurate than the closed-form solution, while the latter provides explicit insights into the dependence of the optimal batch sizes on the system parameters and into the behavior of the system. As a by-product, we observe near-insensitivity properties of ~D(opt), e.g. to higher moments of the interarrival and switch-over time distributions.
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OR Spectrum
Stochastics

Dorsman, J.-P., van der Mei, R., & Winands, E. M. M. (2012). Polling systems with batch service. OR Spectrum, 34, 743–761.